Shipping policy

HONG KONG (LOCAL SHIPPING ONLY)

SHIPPING FEE

•  All local orders with a purchase of HK$300 (after deducting all discounts and coupons) will be entitled to free shipping, with the exception of areas of Lantau Island and other outlying islands, and Ma Wan. Delivery charge for orders below HK$300 after discount is $50. 

SF Delivery: Local Door to Door Service, SF Stores or SF Lockers. 

(If you wish to use SF Stores or SF Lockers as your delivery address, please click the below to check out the detailed mailing address and paste it on the column of Delivery Address.) 

• SF Stores Location
• SF Lockers Location

 

Product delivery service remarks
1. The shipping time is generally within 2 working days, and the longest is no more than 5 working days.

2. After shipment, it is expected to take 3-5 working days to arrive.

3. The information is for reference only. The exact arrival time will vary depending on actual conditions, value of goods, goods, weather, and holidays (such as Christmas, Chinese New Year, and Easter).

4. The mailing address must be an address where the customer can sign for delivery in person or by a consignor. The company cannot accept post office box addresses and certain restricted areas as mailing addresses.

5. For all matters related to delivery changes, please check with SF Express yourself; SF Express may charge fees for this change, and the relevant fees must be paid by the customer.

6. If the customer chooses to pick up the package at an SF business point, SF station or SF smart locker, but fails to complete the pickup before the designated time, the relevant fees will be charged directly by SF Hong Kong. For relevant details, please visit the SF Hong Kong website.